Privacy Policy

We take the protection of your personal data very seriously. All personal information is handled confidentially and in accordance with legal data protection regulations, as described in this Privacy Policy.

By using our website, you agree to the collection, processing, and use of your data in accordance with the following provisions. In general, our website can be used without registration. If personal data such as name, address, or email address is requested at any point, the provision of this information is always voluntary.

Your personal data will only be disclosed to third parties if:

  • you have given your explicit consent,
  • it is necessary for the fulfillment of a contract with you,
  • it is required to meet legal obligations, or
  • it is necessary to safeguard our legitimate interests, provided that no overriding interests or fundamental rights and freedoms on your part oppose such disclosure.

Please note that data transmission over the internet (e.g., via email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.


Your Rights as a Data Subject

You have the right to request information about the data we store about you. You may contact us at any time to inquire about the collection, processing, or use of your personal data, and to request correction, restriction, deletion, or withdrawal of previously given consent — free of charge.

If your data cannot be deleted due to legal retention obligations, you have the right to restrict processing instead.

Please use the contact details provided in the Imprint for such requests.

You also have the right to file a complaint with your relevant data protection authority. In Germany, this is based on your federal state of residence. A list of supervisory authorities is available here:


https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html


Registration / Event Signup

You have the option to register or sign up for events and courses on our website. The data entered during registration — visible in the relevant form — will be used solely for the provision of the respective service.

Upon registration, we also store your IP address, date, and time of registration. This is for security purposes, in case a third party abuses your data to register without your consent.

No merging of this data with information collected elsewhere on our site will occur.


Paid Services

If you use services subject to charges, we may request additional data, such as payment details. This data will be stored in accordance with statutory retention periods and deleted thereafter.


SSL Encryption

To ensure secure data transmission, we use up-to-date encryption methods such as SSL over HTTPS.


Newsletter

If you subscribe to our newsletter, we use the data provided by you exclusively for that purpose and for communications directly related to this service.

For newsletter delivery, we require a valid email address. Additionally, we log the IP address, timestamp, and confirmation time during the subscription process for security purposes.

We use a double opt-in procedure to ensure that the newsletter was requested by the actual owner of the email address. This process and its confirmations are stored and logged.

You may revoke your consent to the use of your email address and other data for newsletter delivery at any time via the unsubscribe link in each newsletter or by contacting us directly.

We also include tracking technologies (e.g., web bugs) in our emails to analyze when newsletters are opened and which links are clicked. This information helps us tailor our content to your interests. By subscribing to our newsletter, you consent to this tracking. If you withdraw your newsletter subscription, this tracking will be deactivated as well.


Contact Form

If you contact us via a form or by email, your provided data is stored for the purpose of processing your inquiry and any follow-up questions. Providing your email address is mandatory for a reply; any further information is voluntary.

Once your request has been resolved, your data will be deleted.


Integration of Third-Party Services and Content

Our site may include content and services from third-party providers — such as maps from OpenStreetMap (Privacy Policy), Google Web Fonts (Privacy Policy), or graphics from other websites.

In order for this content to be displayed in your browser, your IP address and some additional data may be transmitted to the third-party servers. These third parties may log your visit for their own statistical or technical reasons.

We strive to only use providers that collect the bare minimum data required to serve their content. However, we cannot control how such third-party providers use or store your data.


YouTube Integration

Some pages of our website include embedded YouTube videos. YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit a page with a YouTube plugin, a connection is established to YouTube’s servers and YouTube is informed about which page you accessed.

If you are logged into your YouTube account, YouTube can associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account before visiting our site.

YouTube may place cookies to collect user behavior data. If you’ve disabled cookies for Google Ads, such cookies will not be stored during YouTube playback either. However, YouTube may store other non-personal cookies. You can prevent this by blocking cookies in your browser settings.

More information: YouTube Privacy Policy


Server Log Files

Our hosting provider automatically collects and stores information that your browser transmits in „server log files“, including:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Pages visited
  • Hostname of the accessing computer
  • Time of the request
  • Your IP address

This data is anonymous and technically necessary for the website’s functionality, connection stability, and security. It is used for statistical evaluation and to improve our services. It is not merged with other data sources.

We reserve the right to review this data retrospectively if concrete evidence of unlawful use becomes known.


Cookies

We use cookies to improve the user experience and the functionality of our website. Cookies are small, harmless text files stored by your browser.

We primarily use „session cookies,“ which are deleted once your visit ends. Some cookies remain stored on your device to recognize it upon your next visit.

You can configure your browser to inform you about cookies, to allow or deny them individually, or to delete them automatically when closing the browser. Disabling cookies may restrict website functionality.


External Links

This website contains links to external sites. We have no control over their content or compliance with data protection laws. While we verify links at the time of creation, external content may change at any time without our knowledge. We are not responsible for the accuracy or completeness of external content.


Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy occasionally to reflect current legal requirements or changes in our services. The new Privacy Policy will automatically apply on your next visit.


Contact
For all privacy-related concerns, please refer to our Imprint or email us directly at: info@resetholds.de